Delivery

• We deliver to all governorates in Egypt.
• Delivery time: 3–7 days from order confirmation (1–3 days in cities covered by our own couriers).
• Cash on delivery — you can inspect the product before you pay.
• Shipping: 60 EGP per order to all governorates.

Exchange & Return

• You can exchange or return within 14 days of receiving your order.
• Items must be in their original condition and packaging.
• Requests are reviewed within 3 working days, and our courier reaches you within 3–5 working days after approval.
• If the product is defective or different from its description, you get a replacement or a full refund.

How to request an exchange

Message us on WhatsApp at the number on your shipping label, or on our Facebook page, with your order number, city and address, and a photo of the product if it has a defect.